FAQ
Learn more about our operations during COVID-19
Contact info@aloriadance.com
How do I check my order status?
Contact info@aloriadance.com
Do you ship internationally?
Yes! We do
Can I cancel my order?
Yes! You can easily cancel your order. Contact info@aloriadance.com
What is the estimated delivery date on my order?
With standard shipping, the items tend to arrive to you within 7 business days. We do try our best to get them to you as soon as possible.
Can I change the shipping address once my order has been placed?
Contact info@aloriadance.com
What is your return policy?
You have a period of 28 days to return items/products to us. We must receive the item / product in our warehouse before the 28 days is up for us to give you a refund. The items must also arrive to us in the original packaging with a receipt/ invoice(with in 14 days of the date you shipped it out)
Is there a cost to returning my item?
You are fully responsible for the costs associated with shipping the product back to us within the return policy time period.
Can I make an exchange?
If you need a different size color item, simply send it back to us with a little note attached explaining what’s wrong and will happily send you the right Item/Product. Make sure your returned item is not damaged or visibly worn or else the exchange will not be accepted.
How do I find the balance on my gift card?
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Can I used a gift card purchased in a different currency
Contact info@aloriadance.com
Do you accept visa gift cards?
Contact info@aloriadance.com